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Pan-India Free Shipping
Sunny Diamonds offers free shipping on all orders within India. It is our primary goal to ensure that you have a memorable shopping experience with us throughout your journey with our brand. This includes the shipping of your order as well. We constantly strive to deliver your order accurately, in good condition, and always on time. We currently deliver to select cities across India. We request you to please check for our delivery services in your area by typing your Pin Code on the product details page or the checkout page. We can assure you that we are trying to expand our reach to new areas as well.
We have listed the expected days of shipment of each product on our website. These days are dependent on the availability of the product and your shipping address. For products that are "available in stock", the shipping duration is 3-5 business days. However, in some cases where the location is away from major cities, it may take up to 7 business days. Whereas, for custom designs and 'made to order' products, the shipping duration can range between 10-15 days.
Your jewellery is shipped in tamper-proof, durable packing that ensures that the contents of the package remain intact. Also, to ensure that your product reaches you in the fastest time possible, we only ship through reliable logistics partners like Blue Dart, Sequel Logistics, BVC and India Post. With such reputed shipping partners, we also ensure that your shipment reaches you in good condition. However, if you believe that the packaging has been tampered with or is damaged; or that the product is not in good condition, then please do not accept it. You can contact our customer service at 9961870099 or drop us an email at firstname.lastname@example.org. You can also use our chat services from our website. Whatever be the mode of communication you choose, please mention your order reference number to help us track your order. We will do our best to make sure that a replacement delivery is made to you at the earliest.
Although we try to ship all the items in your order together, it is not always possible to achieve that. This could be due to product characteristics or the availability of individual products.
No need to worry about the safety of your products as well. All our shipments are fully insured and require signature confirmation from the recipient. Moreover, the recipient needs to produce a photocopy of id proofs handy for receiving the delivery. This way we ensure that your products are delivered safely and to the concerned person.